Some recent feedback from our customers:
| Name: William B. | See Original Survey | ||||
| Date: December 31, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
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| Name: Lauretta O. | See Original Survey | ||||
| Date: December 30, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Thank You! |
|||||
| Name: Danny M. | See Original Survey | ||||
| Date: December 27, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria Villia | ||||
| 9. Additional Comments. | |||||
Really appreciate Ms. Villa's effort to accomodate my schedule plus her professionalism and kindness! |
|||||
| Name: John & Margarita L. | See Original Survey | ||||
| Date: December 01, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Very Pleased - Thank You. |
|||||
| Name: Sandea K. | See Original Survey | ||||
| Date: November 28, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Thank you very much. |
|||||
| Name: David S. | See Original Survey | ||||
| Date: November 16, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Kimberly | ||||
| 9. Additional Comments. | |||||
Thank you very much. |
|||||
| Name: Candice L. | See Original Survey | ||||
| Date: November 15, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | All | ||||
| 9. Additional Comments. | |||||
Excellent Performance. |
|||||
| Name: Mary Beth S. | See Original Survey | ||||
| Date: November 02, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Kimberly and Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Staff always helpful and prompt about answering telephone calls. |
|||||
| Name: Gloria P. | See Original Survey | ||||
| Date: November 02, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria Villa | ||||
| 9. Additional Comments. | |||||
Thank you very much. |
|||||
| Name: Timothy F. | See Original Survey | ||||
| Date:October 12, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and Steve | ||||
| 9. Additional Comments. | |||||
| Name: R.E. Norie | See Original Survey | ||||
| Date: October 12, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
| Name: Monte J. | See Original Survey | ||||
| Date: October 08, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
| Name: Marie F. | See Original Survey | ||||
| Date: October 06, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and Kyla | ||||
| 9. Additional Comments. | |||||
Kyla is awesome - that young girl has great potential and will go places. Dealing with Shannon was comforting - reassuring and helped me understand so much. |
|||||
| Name: Joe W. | See Original Survey | ||||
| Date: September 30, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
| Name: Hallee S. | See Original Survey | ||||
| Date: September 29, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and Gloria | ||||
| 9. Additional Comments. | |||||
Thank you once again. Your office is very professional, caring and prompt. |
|||||
| Name: Craig W. | See Original Survey | ||||
| Date: September 28, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria | ||||
| 9. Additional Comments. | |||||
| Name: | See Original Survey | ||||
| Date: September 22, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | I do not remember her name. | ||||
| 9. Additional Comments. | |||||
|
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| Name: Beverly C. | See Original Survey | ||||
| Date: September 19, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
I have recommended your services to 3 other persons and they all were very satisfied with your services. Thank you for helping me. |
|||||
| Name: Krysti A. | See Original Survey | ||||
| Date: September 14, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria and 2 others | ||||
| 9. Additional Comments. | |||||
Thanks for helping me move on with my life. You all are life savers. |
|||||
| Name: Jacquelyn C. | See Original Survey | ||||
| Date: September 13, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
|
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| Name: T. Ellison | See Original Survey | ||||
| Date: September 2, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and staff | ||||
| 9. Additional Comments. | |||||
Professional all the way. Thank you! |
|||||
| Name: Teresa N. | See Original Survey | ||||
| Date: September 2, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon, Gloria and others | ||||
| 9. Additional Comments. | |||||
Thank you for all you have done. |
|||||
| Name: Delita P. | See Original Survey | ||||
| Date: September 1, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza & Kayla | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Jerson H. | See Original Survey | ||||
| Date: September 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Forgot her name. Young girl | ||||
| 9. Additional Comments. | |||||
Thank you for your help. |
|||||
| Name: Aaron S. | See Original Survey | ||||
| Date: August 20, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Overall great experience. Had a mixup on sending paperwork to ex-spouse but resolved quickly. |
|||||
| Name: Sharon L. | See Original Survey | ||||
| Date: July 31, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon & Kayla | ||||
| 9. Additional Comments. | |||||
I am very happy with services rendered. |
|||||
| Name: | See Original Survey | ||||
| Date: July 23, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | One | ||||
| 9. Additional Comments. | |||||
I love that you have bilingual staff. Do immigration services too! |
|||||
| Name: Lorie B. | See Original Survey | ||||
| Date: July 15, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria, Kristin & Shannon | ||||
| 9. Additional Comments. | |||||
Very professional staff! Gloria met with me after 5pm - took her time to make sure she understood all I wanted in my petition. Very compassionate- Thank you! |
|||||
| Name: Richard W. | See Original Survey | ||||
| Date: July 13, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria, Shannon & Kayla | ||||
| 9. Additional Comments. | |||||
I was very pleased with your services. My accuracy though was faulty. I would recommend your service to anyone. |
|||||
| Name: Gh R. | See Original Survey | ||||
| Date: July 10, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Most | ||||
| 9. Additional Comments. | |||||
Legal work is a tricky business and I undestand that sometimes can be said & some things cannot. But all got done & I'm impressed. |
|||||
| Name: Magda C. | See Original Survey | ||||
| Date: July 07, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Gloria Villa | ||||
| 9. Additional Comments. | |||||
Thank You |
|||||
| Name: Marcus P. | See Original Survey | ||||
| Date: July 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Gloria | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: David T. | See Original Survey | ||||
| Date: June 18, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria & Shannon -> superior | ||||
| 9. Additional Comments. | |||||
| Name: E. Solares | See Original Survey | ||||
| Date: June 15, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Jessica Denis | ||||
| 9. Additional Comments. | |||||
My husband was leaving overseas and we needed these documents completed in ten days. Everyone was very accomodating to our needs. |
|||||
| Name: Nick C. | See Original Survey | ||||
| Date: June 15, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
| Name: Janet D. | See Original Survey | ||||
| Date: June 03, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Jessica Denis and Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Thanks! |
|||||
| Name: Peter B. | See Original Survey | ||||
| Date: June 01, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria | ||||
| 9. Additional Comments. | |||||
| Name: Harry C. | See Original Survey | ||||
| Date: May 28, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Daniel O. | See Original Survey | ||||
| Date: May 20, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Annette A. | See Original Survey | ||||
| Date: May 18, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Martin D. | See Original Survey | ||||
| Date: May 12, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: | No: |
|||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
I was able to present my side of argument. Judge agreed with me - but because my ex was able to convince Judge of problems. I only received reduction from 400 to 340. |
|||||
| Name: | See Original Survey | ||||
| Date: May 12, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
It was a pleasure to do business with you. |
|||||
| Name: Christopher C. | See Original Survey | ||||
| Date: May 7, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon, Jessica, Kayla | ||||
| 9. Additional Comments. | |||||
| Name: V. Sewell | See Original Survey | ||||
| Date: May 2, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Thank You. |
|||||
| Name: Susan Elizabeth G. | See Original Survey | ||||
| Date: May 01, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon, Frontdesk (office) girls | ||||
| 9. Additional Comments. | |||||
I was very nervous, never been involved with such responsibility before. Ms Trezza and others made me feel calm, respected, re-educated and protected. Thank you |
|||||
| Name: Dale H. | See Original Survey | ||||
| Date: April 13, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | S. Trezza | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Joe F. | See Original Survey | ||||
| Date: April 13, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Jeress F. | See Original Survey | ||||
| Date: April 12, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon, Jessica and Kayla | ||||
| 9. Additional Comments. | |||||
You all were very polite and professional. It was a pleasure working with you, you definitely helped relieve the burden. You made it almost painless. Thank you so much. |
|||||
| Name: Andres J. | See Original Survey | ||||
| Date: March 20, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | I think I've spoken to everyone at one time or another. | ||||
| 9. Additional Comments. | |||||
In a stressful time, knowing help was there was a God send. Very professional and calming when needed. The personal service was outstanding and you never made me feel as if I was wasting your time when I called. Thanks so much. |
|||||
| Name: Kay W. | See Original Survey | ||||
| Date: March 10, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
Just for out of state transfer and deed work while mom travelled. |
|||||
| Name: Donna S. | See Original Survey | ||||
| Date: March 09, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Sorry I've forgotten | ||||
| 9. Additional Comments. | |||||
You helped me feel very comfortable working with you. Thank you. |
|||||
| Name: John G. | See Original Survey | ||||
| Date: March 04, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and various staff. | ||||
| 9. Additional Comments. | |||||
I appreciate the service provided and have recommended you to others |
|||||
| Name: Reamkirivuth H. | See Original Survey | ||||
| Date: March 01, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria Villa. | ||||
| 9. Additional Comments. | |||||
I appreciate your help. |
|||||
| Name: Lori C. | See Original Survey | ||||
| Date: January 14, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and Gloria | ||||
| 9. Additional Comments. | |||||
Excellent service, very easy to get divorce. I only wish I'd done it years before. |
|||||
| Name: Nick C. | See Original Survey | ||||
| Date: January 14, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Mary W. | See Original Survey | ||||
| Date: January 12, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | I did come in contact with everybody in the office. | ||||
| 9. Additional Comments. | |||||
They were all wonderful. A great no bothersome divorce. |
|||||
| Name: Patricia S. | See Original Survey | ||||
| Date: January 04, 2011 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria | ||||
| 9. Additional Comments. | |||||
Thank you I was very pleased with Gloria on how she handled my case. |
|||||
| Name: Marianne P. | See Original Survey | ||||
| Date: December 27, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and the receptionist | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Damien W. | See Original Survey | ||||
| Date: December 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Perfect, Easy. Thank you :) |
|||||
| Name: Sherley Anne A. | See Original Survey | ||||
| Date: December 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon L. Trezza & receptionist | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Penne M. | See Original Survey | ||||
| Date: November 18, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
Thank you for making such a tough process a lot easier! You took some of the weight off my shoulders. |
|||||
| Name: Annette A. | See Original Survey | ||||
| Date: November 10, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
Will use you (and recommend you to others) if we need any further legal actions or consultations. |
|||||
| Name: | See Original Survey | ||||
| Date: November 09, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Elizabeth | ||||
| 9. Additional Comments. | |||||
N/A |
|||||
| Name: Howard B. | See Original Survey | ||||
| Date: October 28, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Several of the employees in that office. Don't remember the names but all were as noted above. |
|||||
| Name: Jan & Gary P. | See Original Survey | ||||
| Date: October 28, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Thank you so much for your help with our legal needs. Everything was handled quickly and professionally. We would certainly recommend. |
|||||
| Name: Field | See Original Survey | ||||
| Date: October 14, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Mrs. Villa | ||||
| 9. Additional Comments. | |||||
Excellent service. Very thankful this could be resolved with your company electronically as I was deployed to Afghanistan |
|||||
| Name: Christo, V | See Original Survey | ||||
| Date:October 08, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and Gloria | ||||
| 9. Additional Comments. | |||||
In a time when a was scared and nervous, you explained the whole process to me, calmed me down. On behalf of my entire family. Thank you |
|||||
| Name: Jodie M. | See Original Survey | ||||
| Date: August 29, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon, Elizabeth, receptionist | ||||
| 9. Additional Comments. | |||||
Everyone was very nice and knowledgable. One phonecall to confirm starting the process and everything was handled quickly and correctly by you and your group! Thank you |
|||||
| Name: Evelyn S. | See Original Survey | ||||
| Date: August 27, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Miguel P. | See Original Survey | ||||
| Date: August 20, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon mainly but also w/ front staff. | ||||
| 9. Additional Comments. | |||||
All very pleasant and professional. I would definitely consider your services again. P.S. Closing letter and survey card- nice touch! |
|||||
| Name: Jon D. | See Original Survey | ||||
| Date: July 23, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
You and your staff have indeed made the divorce process easier as well as significantly less stressful. Though I am embarassed that I cannot recall their names, your staff was both professtional and friendly. |
|||||
| Name: Gerard O. | See Original Survey | ||||
| Date: July 23, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | You | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Louise P. | See Original Survey | ||||
| Date: July 16, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Several People | ||||
| 9. Additional Comments. | |||||
The whole process was very professional, simple and reasonably priced. Thank you. |
|||||
| Name: | See Original Survey | ||||
| Date: | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Gloria was very pleasant, personalable, professional. You are lucky too. Love her! |
|||||
| Name: Mary G. | See Original Survey | ||||
| Date: July 19, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Initial call answered by Shannon. Worked with Kate and Gloria. Gloria was great. | ||||
| 9. Additional Comments. | |||||
I understand that you service couldn't provide help with QDRO. I was disappointed to be sent in different directions, to different people to no avail. We eventually found our own way thru process. It would be best to say up front what you cannot do and not send people into deadends. |
|||||
| Name: Lhe J. | See Original Survey | ||||
| Date: July 12, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Thanks! |
|||||
| Name: Alfred T. | See Original Survey | ||||
| Date: July 10, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and Gloria | ||||
| 9. Additional Comments. | |||||
My experience was fast and easy, very effecient in their work detail. |
|||||
| Name: Melissa K. | See Original Survey | ||||
| Date: July 08, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Elizabeth and Gloria are a great asset to your team! Thank you for a HUGE job well done! |
|||||
| Name: | See Original Survey | ||||
| Date: July 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
Very pleased with everything. Thank you! |
|||||
| Name: Dorothy T. | See Original Survey | ||||
| Date: July 04, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Everyone I talked with was very nice! |
|||||
| Name: Senya M. | See Original Survey | ||||
| Date: June 29, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
Whenever I place my call to you guys everyone was kind and professional. I always got all my questions answered with a smile. Thank you. |
|||||
| Name: Esmenenciano W. | See Original Survey | ||||
| Date: June 29, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Todos el personal estubo exelente pero en especial (Gloria) ella ke ayudo desde florido muckos gracia (gloria exelente ) |
|||||
| Name: | See Original Survey | ||||
| Date: June 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and her staff | ||||
| 9. Additional Comments. | |||||
They laughed at my corny jokes and were very polite. |
|||||
| Name: Mary A. | See Original Survey | ||||
| Date: June 20, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Great Memory !?! | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Gail L. | See Original Survey | ||||
| Date: May 25, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Great Memory !?! | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Elizabeth P. | See Original Survey | ||||
| Date: May 21, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon and someone on the phone. | ||||
| 9. Additional Comments. | |||||
Thanks for making the experience simple and easy. I am truly impressed with your work! |
|||||
| Name: Valeri S. | See Original Survey | ||||
| Date: May 21, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
| Name: Richard N. | See Original Survey | ||||
| Date: May 13, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Gloria, Kate and Shannon | ||||
| 9. Additional Comments. | |||||
If only my wife had been accomodating. |
|||||
| Name: | See Original Survey | ||||
| Date: May 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
I enjoyed doing business with you. |
|||||
| Name: Kathleen T. | See Original Survey | ||||
| Date: May 13, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Sandy M. | See Original Survey | ||||
| Date: April 27, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
A difficult complicated procedure was greatly simplified by Shannon's professionalism and competency. Thank you for providing a seamless transition to single life. |
|||||
| Name: Ms. R. | See Original Survey | ||||
| Date: March 02, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | All | ||||
| 9. Additional Comments. | |||||
Things were done in a kind and professional manner. I would not hesitate to come back again. |
|||||
| Name: | See Original Survey | ||||
| Date: April 21, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: G. E. Y. | See Original Survey | ||||
| Date: April 19, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | |||||
| 9. Additional Comments. | |||||
Thanks for your help! |
|||||
| Name: R. C. | See Original Survey | ||||
| Date: March 15, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Front desk | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Don W. | See Original Survey | ||||
| Date: March 03, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Several | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: Mario C. | See Original Survey | ||||
| Date: February 27, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris and Shannon Trezza | ||||
| 9. Additional Comments. | |||||
I was very pleased with how easy and fast the process to set my motion to set aside the Judgement. I should have hired the company from the start. I thank you for everything. |
|||||
| Name: David M. | See Original Survey | ||||
| Date: February 18, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | I can't remember. | ||||
| 9. Additional Comments. | |||||
|
|||||
| Name: J. N. | See Original Survey | ||||
| Date: January 25, 2010 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | All | ||||
| 9. Additional Comments. | |||||
Thank You All. |
|||||
| Name: | See Original Survey | ||||
| Date: December 07, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Steve and Shannon | ||||
| 9. Additional Comments. | |||||
Thank you for the "Non Scary" experience. You take us by the hand and walk us through. |
|||||
| Name: Paul C. | See Original Survey | ||||
| Date: December 04, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris | ||||
| 9. Additional Comments. | |||||
Paris was excellent always helpful. |
|||||
| Name: Gene & Carol C. | See Original Survey | ||||
| Date: November 13, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris Chacon | ||||
| 9. Additional Comments. | |||||
Paris did a great job. Also we appreciate the price. |
|||||
| Name: Kurt H. | See Original Survey | ||||
| Date: October 17, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: | No: |
|||
| 8. Which members of our staff did you have contact with? | Paris and Shannon | ||||
| 9. Additional Comments. | |||||
| Name: Dorothy G. | See Original Survey | ||||
| Date: October 15, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon | ||||
| 9. Additional Comments. | |||||
| Name: Jean S. | See Original Survey | ||||
| Date: September 24, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza and Paris Chacon | ||||
| 9. Additional Comments. | |||||
Thank You. |
|||||
| Name: Holly L. | See Original Survey | ||||
| Date: September 21, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris and Shannon | ||||
| 9. Additional Comments. | |||||
Excellent service - you made everything very easy, timely and financially affordable. Thank you. |
|||||
| Name: | See Original Survey | ||||
| Date: September 17, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: | No: | |||
| 7. Did we refer to you by name? | Yes: | No: | |||
| 8. Which members of our staff did you have contact with? | Paris and Shannon | ||||
| 9. Additional Comments. | |||||
She did a very neat, superior work . Thank you very much. |
|||||
| Name: Gary L. | See Original Survey | ||||
| Date: September 10, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Paris Chacon | ||||
| 9. Additional Comments. | |||||
| Name: | See Original Survey | ||||
| Date: September 2, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
| 2. How well did we listen to you? | |||||
| 3. How well did we communicate? | |||||
| 4. What was the quality of our work? | |||||
| 5. How was your overall experience? | |||||
| 6. Would you recommend us to others? | Yes: |
No: | |||
| 7. Did we refer to you by name? | Yes: |
No: | |||
| 8. Which members of our staff did you have contact with? | Shannon Trezza | ||||
| 9. Additional Comments. | |||||
| Name: Tori D. C. | See Original Survey | ||||
| Date: September 02, 2009 | |||||
| Poor | Fair | Good | Very Good | Superior | |
| 1 | 2 | 3 | 4 | 5 | |
| 1. How was our professionalism ? | |||||
